FAQ
Shipping Information
What Shipping Methods Are Available?
We use a variety of couriers, depending on your area the best and fastest will always be selected at first.
Some of the courier are ie:
The Courier Guy
Internet Express
Ram
Fastway
Skynet
How Long Will it Take To Get My Package?
Prior shipping our lead time can take up to 5-7 working days to prepare the items/order. This is because some items are manufactured and some items also require quality checking to ensure all is good and has passed to process further.
Once the courier has collected the below estimates time frames can be expected:
1 - 2 Working Days
Gauteng
Kwa-Zulu Natal
Free State
North West
Mpumalanga
1 - 3 Working Days
Western Cape
Eastern Cape
Northen Cape
Limpopo
How Do I Track My Order?
Once your parcel has been booked with the courier, it will be updated next on the backend of your order where you will receive and email notification of all the tracking details.
Do I Need A Account To Place Order?
No, one does not need to create an account to make a purchase and checkout.
But be sure to sign up to receive all our promotions and specials.
Other FAQ's
Do I need A Credit Card To Purchase?
One does not need a credit card in order to make a purchase.
We are integrated with well known South African based payment gateway providers, where they offer various payment option types suited to ones preference.
How Do I Place an Order?
Once you are done shopping around, select the items and color/style should it have and either "Add To Cart" or "Buy Now"
Add To Cart : This allows you to continue to shop around and add other items to your basket/cart prior to checking out.
Buy Now : Will direct you straight to the checkout page, where you will be required to add your information and shipping details in order for your item to be sent out and received correctly.
Once all that is done, you will need to select your payment option next suited to your preference in order to make payment. Once the payment has been made, you will receive your order email confirmation and then you are all set to await for your goods to arrive.
How Should I to Contact if I Have Any Queries?
If you are experiencing any trouble or difficulty in your purchase, please do not hesitate to send us and email:
info@homestylez.co.za
How Do I Return My Product/Order?
If you have any issue with your item/order one must contact us soonest in order to have it, not only rectified but noted as well.
If a query is not raised with in the time frame that complies with the CPA act, items may not qualify for a return/replacement.